Responsible Gambling

The club is an integral part of its community. It is run for and by its members on a not-for-profit basis to meet the community purposes for which it was founded, both now and into the future.

The club is committed to the wellbeing of its members, visitors, employees and the wider community that it serves. It strives to deliver all its services in a responsible and sustainable manner. As part of this commitment, the club has adopted this Responsible Service of Gambling Code and will provide the necessary resources (financial and human) to support the proper operation of the code at the club’s premises and the code office.

The code is designed to assist the club to provide gambling in a socially rewarding, enjoyable and responsible manner.

A copy of the code is available in English and other major community languages on the following website:

A copy of the Code of Conduct & Self Exclusion brochure is below

Also copies of the code are available in English and other major community languages below:

Copies are available in the following languages

Self Exclusion Program

Self-exclusion (or self-banning) is a voluntary process whereby a person with a gambling concern can have themselves excluded from specific gambling venues. When a person is barred from a gaming room they are not allowed to enter or remain in the gaming room or the gaming area they have nominated.

The Club will take all reasonable steps to prevent a person from entering the gaming room. They have the right to remove the person from a gambling room if they are found to be in breach of the self-exclusion agreement.

A copy of the Code of Conduct & Self Exclusion brochure can be download from below or contact Clubs Victoria Code Office for further details on 1300 787 852

Responsible Gambling Information

The club has made available to all members and visitors information about responsible gambling. To access information about:
  • How to manage your money
  • Responsible gambling
  • How to make and keep pre-commitment decision
  • How to self exclude
  • The restrictions on cash payment of winnings and/or provision of credit
Can be found from the following websites:
 
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Responsible Gambling Code
The Cardinia Club is committed to responsible service of gambling and providing the highest standards of customer care. The Responsible Gambling Code is designed to assist the club to provide gambling in a socially rewarding, enjoyable and responsible manner. The Responsible Gambling Code can be viewed by clicking on the code of practice link under the About Us section of the webpage. The Responsible Gambling Code of Conduct is also available in Arabic, Chinese, Italian, Greek and Vietnamese languages.
 
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